Faq's

To ensure a seamless and accessible purchasing experience, our business supports a variety of secure payment methods. Customers can complete their orders using major credit and debit cards (Visa, Mastercard, American Express), digital wallets such as Apple Pay and Google Pay, and trusted online payment platforms like PayPal. For business clients and bulk orders, we also offer direct bank transfers and invoicing options. All transactions are processed through encrypted payment gateways to guarantee the safety and privacy of customer data. This flexible payment infrastructure allows us to serve both individual consumers and corporate partners with convenience and confidence.

• VISA
• MasterCard
• Electronic Payments

Yes, our customer dashboard allows you to easily manage your account details, track orders, update shipping information, and review past purchases. Business clients can also access bulk order history, manage billing preferences, and download invoices. The dashboard is designed for a user-friendly experience, giving you full control and visibility over your interactions with us in one convenient place.

To use a promotional code, simply enter it in the designated “Promo Code” or “Discount Code” field at checkout. Once applied, the discount will be automatically reflected in your total before completing the payment. Make sure the code is valid and hasn’t expired, and note that some promotions may have minimum purchase requirements or apply to specific products only.

If prepaid goods are not delivered within the expected timeframe, please contact our customer support team immediately with your order number. We will investigate the issue, provide tracking updates, and if necessary, issue a replacement or a full refund. Your satisfaction is our priority, and we ensure all prepaid orders are either fulfilled or reimbursed in accordance with our delivery guarantee.

Yes, you can securely pay by credit card. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Your payment is processed through encrypted gateways to ensure safety and privacy throughout the transaction.

The best way to contact the delivery person is typically through the tracking link or notification system provided by the courier service. Once your order is out for delivery, you may receive an SMS, email, or app notification with real-time tracking and a contact option. If this feature is not available, you can reach out to our customer support team, who will coordinate directly with the delivery service on your behalf.